Casino / Sports
This glossary covers the words and abbreviations that appear across our game rooms, account pages and payment screens — from RTP and volatility to KYC and rollover. If a term in the lobby or your wallet history has you pausing, the definition is here.
A slot labelled high-volatility plays differently from one marked low-volatility — the payout rhythm is different, not just the label. When you understand what house edge means on a live baccarat table versus a crash game, you make a more deliberate choice about where to put your time.
Our lobby surfaces these term families at different points in your session. Knowing which family a word belongs to tells you where to look it up quickly when you encounter it mid-session.
RTP, volatility, house edge, RNG and pay lines — you see these on the game detail screen before you open a title. Where a studio exposes the RTP figure, it appears in the information panel. Where it is not published, the panel will not show a number.
Asian handicap, over/under, decimal odds and spread — these appear inside the sportsbook on cricket and football market pages. The Live Cricket Bet and Football QuickScore lobby screens label each market type clearly so you can compare before placing.
Deposit, withdrawal, balance, pending and e-wallet — these appear on your account transaction page and during the bKash, Rocket or Upay payment flow. A transaction marked pending is still being confirmed; your balance updates once confirmation is complete.
Rollover, wagering requirement, turnover and eligible games — these appear on any information shown in your signed-in promo area. Always read the rollover multiplier and which game categories count before you start, since not every title qualifies equally.
These are the terms you will encounter most often in our slot rooms, live casino tables and crash game lobby. Each definition below is written plainly — no jargon inside the definition itself.
RTP stands for Return to Player. It is the theoretical percentage of total wagered amount a game pays back over a very large number of rounds.
House edge is the mathematical advantage the game holds over the player across all rounds. It is the mirror of RTP carries roughly a 3% house edge. Higher house edge does not mean you lose every round; it describes the long-run statistical lean.
Volatility describes how often and how large a game's payouts tend to be relative to its average. High-volatility slots pay less frequently but can produce larger individual wins.
Wager and turnover both refer to the act of placing a bet — the amount you stake on a single round or across a session. In information contexts, a turnover or wagering requirement tells you how many times you must wager an amount before a conditional balance becomes withdrawable.
In slot terms, a jackpot is the prize-style feature ceiling — the largest available prize in a specific game's feature round. Some slots carry a fixed jackpot amount; others have a pooled cap that grows with play. The game description panel explains which type applies to that title.
A live dealer game streams a real human dealer running a physical table — cards, roulette wheel or dice — in real time to your screen. You place bets through the on-screen interface and the outcome is determined by the physical action on camera, not a software random number generator.
These terms come up in the sportsbook, your payment screens and the account verification flow. They are distinct from the game-mechanics group above and apply across different parts of the platform.
Asian handicap is a betting market format that removes the draw outcome by giving one team a fractional or whole goal start. It splits or eliminates the chance of a wasted stake on a draw.
Over/under is a market where you predict whether a specific statistic — runs scored, goals, total points — will finish above or below a set line. The bookmaker sets the line; you decide which side. It is one of the most straightforward markets on cricket and football events.
Rollover is the number of times you must wager a promotional balance before you can withdraw it. If a rollover is set at 10x on a conditional balance, you must place cumulative bets equal to ten times that am
An e-wallet is a digital payment account you use to move money without a physical bank card. On our platform, bKash, Rocket and Upay are the supported e-wallet options.
KYC stands for Know Your Customer. It is the identity verification step your account may require before processing a withdrawal or unlocking certain features. The KYC screen inside your account shows which documents are required and how to submit them. Completing it removes withdrawal holds on verified accounts.
RNG stands for Random Number Generator. It is the software system that determines outcomes in non-live games — slots, virtual table games and crash games.
When you open the Crash Turbo lobby, you are looking at an RNG-governed game with a rising multiplier — the volatility here is event-driven, not a fixed pay-line structure you would find in a slot.
Each Crash Turbo round is decided by RNG independently. The multiplier at which a round ends has no memory of the previous round, which is what independent RNG means in practice on your screen.
The house edge on the Baccarat StarLight live table comes from the game variant's rules — Banker bet, Player bet and Tie carry different edges. The information panel shows variant rules where the studio publishes them.
If you have a conditional balance active, check whether Live Cricket Bet Asian handicap markets count toward your rollover requirement. The information detail screen in your signed-in account area lists eligible categories explicitly.
A pending status on a Rocket withdrawal means the transfer is awaiting network confirmation on the Rocket side. Your account transaction page timestamps the request; the balance updates once Rocket confirms receipt.
If a term in your account, a game panel or a information condition still does not make sense after checking this glossary, reach out through the routes we have published. Our support team can clarify what a specific screen means in the context of your account.
The live chat widget is accessible from the footer on any page once you are signed in. Describe the term and the screen where you saw it — our team will walk you through what it means in that specific context.
Send a screenshot and your question to the support email address shown in your account help section. Email is useful for information-condition queries where you want a written record of the clarification before you proceed.
The help section inside your signed-in account contains published articles on wallet terms, KYC steps and information conditions. Check there first — many term queries, particularly around bKash and Upay transaction statuses, are answered in the wallet FAQ already published there.
These questions are about how the platform features connected to these terms actually work — distinct from the definitions above.
If the studio that supplies the slot publishes an RTP figure, it appears in the information panel — the screen you see before you launch the title.
Open the verification section inside your signed-in account. The screen lists which documents are currently required and provides upload fields. Follow the instructions shown there exactly — the document types and accepted formats are specified on that screen, not in a separate form.
A rollover condition applies only to a conditional or promotional balance, not to your standard deposit funds. Your own bKash deposit sits in your main balance and is withdrawable subject to standard KYC clearance.
Your account transaction page records every deposit and withdrawal including the payment method used, timestamp and status. Rocket and Upay transactions appear there labelled by method. A pending entry means the wallet network has not yet confirmed the transfer; completed entries show the final status.
Eligible games is the list of titles or categories whose wagers count toward meeting the rollover requirement attached to a information.
A live dealer game streams a real physical table to your screen — outcomes come from cards dealt or wheels spun in real time. An RNG table game generates outcomes through software with no physical element.